Got Questions?

Frequently Asked Questions

How do I create an account?

Simply click “Sign Up” at the top of the page, and fill in your details to get started.

What cryptocurrencies can I invest?

We offer a wide variety of digital assets, including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and many more.

Is Pinaxtrade safe?

Yes! We employ industry-leading security measures such as two-factor authentication, encryption, and cold storage to protect your funds and data

How can I change my account details?

After login, you can visit Settings Account page to edit your details. For security reasons, we do not allow users to change their e-mail after registration.

How long does it take to withdraw funds?

Withdrawal times vary depending on the method, but most transactions are processed within a few minutes.

Do I need to make a deposit to refer new members?

No, you do not need to make a deposit to take part in our referral program.

What can I get from participating in an affiliate program?

The affiliate program allows project participants to receive additional profit on the investment amount up to 10% on 1st Level for every deposit of your referrals.

Do you charge a transaction fee?

For withdrawals, we do not charge you any fee, for deposits there is no fee.

How many deposit plans are available for one user?

We do not prevent investors from getting unlimited income, so each project participant can invest in any number of deposit plans.

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